

Fensa Registered

Privacy Policy
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Classic Window & Conservatory Company Ltd
Last updated: 09/02/2025
Classic Window & Conservatory Company Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us via our online contact form.
1. Who We Are
Classic Window & Conservatory Company Ltd
5 Fore St. Chudleigh, Newton Abbot, TQ13 0HX
Email: info@classicwindowssouthwest.com
Telephone: 01626 854300
We are the data controller responsible for your personal data.
2. What Personal Data We Collect
When you use our website contact form, we may collect the following information:
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Your name
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Your email address
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Your telephone number (if provided)
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Any information you include in your message
We do not collect sensitive personal data through our website.
3. How We Use Your Data
We use your personal data only to:
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Respond to enquiries submitted via our contact form
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Communicate with you about your enquiry or potential services
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Keep basic records of enquiries for business purposes
We do not use your data for marketing unless you specifically ask us to contact you for that purpose.
4. Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following lawful bases:
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Legitimate interests – to respond to enquiries and provide information you have requested
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Consent – where you voluntarily submit your information via our contact form
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and only accessed by authorised personnel.
6. How Long We Keep Your Data
We keep your personal data only for as long as necessary to deal with your enquiry and for reasonable business record-keeping purposes. Data that is no longer required is securely deleted.
7. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties.
We may share your data only where required to do so by law or regulatory authorities.
8. Your Data Protection Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate or incomplete data
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Request deletion of your data
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Object to or restrict processing of your data
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Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
9. Cookies
Our website may use essential cookies to ensure it functions correctly. We do not use cookies for marketing or tracking purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.